Our Refund/Return/Exchange Policy
We have “No Refund, Return or Exchange” policy.
We try our best to upload the maximum information about our products so that our visitors can get an idea of the subject matter and also get to know the physical description of it. This should, supposedly, lead a visitor whether to go ahead with the purchase or not.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at darussalamjandk@gmail.com and send your item to: Darussalam Jammu & Kashmir, 1st Floor, Abu-Dhaar Complex, Opposite General Bus stand, Batamaloo, Srinagar (Jammu & Kashmir) – 190009 INDIA
SHIPPING
To return your product for an exchange, you should mail your product to: Darussalam Jammu & Kashmir, 1st Floor, Abu-Dhaar Complex, Opposite General Bus stand, Batamaloo, Srinagar (Jammu & Kashmir) – 190009 INDIA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over ₹1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
